Your cart

Terms and Conditions

TERMS & CONDITIONS

 

Glenhope Antiques and Interiors ABN 52478097088 is a supplier of various new and preloved products (Products). Glenhope Antiques and Interiors has agreed to sell and the Buyer has agreed to buy Products by purchasing orders from time to time on the following terms and conditions which have been agreed by Glenhope Antiques and Interiors and the Buyer (Terms and Conditions).

 

PAYMENT

The price of the Products payable by the Buyer is the price that is offered by the Buyer and accepted by Glenhope Antiques and Interiors current online price list.

 Payment for the Products must be made prior to delivery and the Products will not be dispatched for delivery until payment in full has been received by Glenhope Antiques and Interiors, including delivery and insurance charges if applicable.

If the Buyer does not pay any amount owing to Glenhope Antiques and Interiors under these Terms and Conditions within (2) business days of the sale date then the item will be relisted for sale in our online shop or placed back in store.

 

DELIVERY AND INSPECTION

Glenhope Antiques and Interiors will ensure the Products are safely and securely packed for transportation to the Buyer at the Delivery Address specified by the Buyer. The costs of packing and transportation are to be paid by the Buyer and will be invoiced by Glenhope Antiques and Interiors.

 

On some Products “Pick Up Only” will be specified and it will be the buyer’s responsibility to collect the goods within a two (2) week period from the sale date.

Any Products which the Buyer requests to be posted will be sent by ordinary parcel post only unless the Buyer requests and pays for a different delivery option. An option for insurance will be available for Products at an additional cost to the buyer.

All Products are sold as described. Any claim that the item delivered is not as described must be made by the Buyer within 2 weeks of sale date in writing.

Many Products sold by Glenhope Antiques and Interiors are pre-owned. Whilst every effort is made to research and accurately describe the composition and the age of such Products, Glenhope Antiques and Interiors does not warrant the accuracy of that information which is provided in good faith.

The parties acknowledge and agree that Glenhope Antiques and Interiors is not responsible for any loss or damage to the Products in transit. Risk in the Products passes to the Buyer upon collection of the Products from Glenhope Antiques and Interiors by the delivery courier or mail centre. The Buyer must request and pay for insurance for loss or damage on the sale date.

Title in the Products free from encumbrances passes to the Buyer upon receipt of payment in full by Glenhope Antiques and Interiors from the Buyer for the Products even if the Product has been delivered to the Buyer.

Upon delivery of the Products to the Buyer, it is the Buyer’s responsibility to inspect the Products immediately and to report any loss or damage and provide photographs of the products within a seven (7) day period to info@glenhopeantiques.com.au

 

RETURNS POLICY

Glenhope Antiques and Interiors is not required to provide a refund or replacement if you change your mind.

 A refund or exchange will be considered if a Product has a major problem. That is,

  • A problem that would have stopped someone from buying the item if they had known about it;
  • The Product is unsafe; or
  • The Product is significantly different from description.

 Any claim for a refund or exchange must be accompanied by a receipt.

The Buyer must submit for Glenhope Antiques and Interiors consideration a written request to return the Products with sufficient substantiation of the Buyer’s reasons for rejection. In such event Glenhope Antiques and Interiors will respond to the request in accordance with its “Returns Policy” current at the time the order was placed.