Shipping policy

DELIVERY AND INSPECTION

Glenhope Antiques and Interiors will ensure the Products are safely and securely packed for transportation to the Buyer at the Delivery Address specified by the Buyer. The costs of packing and transportation are to be paid by the Buyer and will be invoiced by Glenhope Antiques and Interiors.

 

On some Products “Pick Up Only” will be specified and it will be the buyer’s responsibility to collect the goods within a two (2) week period from the sale date.

Any Products which the Buyer requests to be posted will be sent by ordinary parcel post only unless the Buyer requests and pays for a different delivery option. An option for insurance will be available for Products at an additional cost to the buyer.

All Products are sold as described. Any claim that the item delivered is not as described must be made by the Buyer within 2 weeks of sale date in writing.

Many Products sold by Glenhope Antiques and Interiors are pre-owned. Whilst every effort is made to research and accurately describe the composition and the age of such Products, Glenhope Antiques and Interiors does not warrant the accuracy of that information which is provided in good faith.

The parties acknowledge and agree that Glenhope Antiques and Interiors is not responsible for any loss or damage to the Products in transit. Risk in the Products passes to the Buyer upon collection of the Products from Glenhope Antiques and Interiors by the delivery courier or mail centre. The Buyer must request and pay for insurance for loss or damage on the sale date.

Title in the Products free from encumbrances passes to the Buyer upon receipt of payment in full by Glenhope Antiques and Interiors from the Buyer for the Products even if the Product has been delivered to the Buyer.

Upon delivery of the Products to the Buyer, it is the Buyer’s responsibility to inspect the Products immediately and to report any loss or damage and provide photographs of the products within a seven (7) day period to info@glenhopeantiques.com.au